• Retailer2retailer: Having the real thing for a few dollars more

    August 28/September 4: Volume 32, Issue 6 By Scott Perron   Over the last several years a significant trend has occurred: Millions of square feet of carpet is being replaced by hard surfaces. The look of hardwood has always been desirable in the U.S. and now there are many categories that offer the many visuals found in real wood, including tile, laminate, luxury vinyl plank and WPC. Although similar in

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    Retailer2Retailer: Go lean for ’17

    January 16/23, 2017: Volume 31, Number 16 By Scott Perron Nostradamus was said to be a prophet who lived in the 16th century, spawning many tales of his ability to predict tragic events far into the future. While this seer may have been misinterpreted during his lifetime, one thing is for sure: He was not in the flooring business. Now please do not take my comments to suggest a great

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    Retailer2Retailer: The value of specificity

    January 2/9, 2017: Volume 31, Number 15 By Scott Perron In 2017 it will be 29 years since I entered this industry, where it has been my wish to remain a student of the game, with the goal of remaining relevant. Our retail company prides itself on under promising and over delivering. This past month, an exchange between a client and me prompted this article in the hopes of teaching

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    Retailer2Retailer: In business—and in life—integrity trumps all

    May 23/30, 2016; Volume 30, Number 24 By Scott Perron As I think back to my childhood and the early days growing up in our small family business, there are so many lessons I can extrapolate when it comes to running a successful business. But none is more important than having integrity, which is defined as “the quality of being honest and having strong moral principles.” Back in the late

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    Retailer2Retailer: Get a grip in 2016

    Jan 4/11; Volume 30/Number 14 By Scott Perron Now that 2015 is over I imagine some of you are looking back and thinking, “What happened?” The last 12 months cranked by in a flash and based on the activity we saw in our market it’s no wonder. Construction is busy, real estate inventory is low and although the rates are edging up money is still cheap. So, what should we

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    Retailer2Retailer: Exponential business growth in 2016

    Jan 18/25; Volume 30/Number 15 By Scott Perron The International Surface Event in Las Vegas begins this week and the industry is geared up for another jam-packed week with hundreds of manufacturers, distributors and brokers selling their wares, showcasing new products for the coming year and capitalizing on a massive audience of dealers, installers, designers and architects. Attendees will be lined up by the thousands to see the latest offerings,

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    Retailer2Retailer: The warm cold call

    September 14/21; Volume 30/Number 7 By Scott Perron What is it about the idea of cold calling a new prospect or customer that makes sales professionals dread it? It has been ingrained in our heads since the beginning of time that cold calling is somehow difficult, ineffective and not worth our time. Well folks, I am here to tell you that preconception is dead wrong. Granted, in times of economic

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    Retailer2Retailer: Why networking works

    March 30/April 6, 2015; Volume 28/Number 20 By Scott Perron I read an article recently written by one of the industry trainers for whom I have a great deal of respect, speaking negatively about the “art” of networking. My goal is never to bash a colleague and I’m not going to start now, but without a doubt in my mind, networking is not only a phenomenal way to build a

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    Retailer2retailer: Values-based leadership

    January 19/26, 2015; Volume 28/Number 15 By Scott Perron (Second of two parts) “In the absence of great leadership, people will listen to anyone who steps up to the microphone.” In an instant I remembered that quote used by Mark Fernandes, chief leadership office at Luck Companies, at his Values Based Leadership educational session at Surfaces East this past October, as I had said the same thing hundreds of times.

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    Retailer2Retailer: Find another gear

    Nov. 18/25 2013; Volume 27/number 15 By Scott Perron When it’s all said and done, 2013 will be known as the year that the flooring industry officially left the recession of 2009 and beyond. Although there have been slight signs of recovery since late 2012, most dealers in almost every market are reporting a favorable increase in business while others are strategically planning for real-time growth. I have talked with

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    Floor Covering News

    Press Release

    Boa-Franc receives highest honor at the Grand Prix Québécois de la qualité Awards

    Saint-Georges, Quebec, Canada–For the second time in a row, Boa-Franc has received the highest award bestowed by the Quebec government on businesses and organizations that successfully apply best business practices.

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    Holly Beck of Decor8 to speak at Domotex 2018

    Hannover, Germany—Domotex is packing even more interior design and lifestyle inspiration into its 2018 show with a guest appearance by Holly Becker, founder of Decor8—a design blog with a global following

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    Gerflor USA adds new patterns to Taralay Impression

    Chicago—Gerflor is helping bring design dreams to life with a renewal of its resilient printed sheet flooring collection, Taralay Impression. With a totally revamped wood collection, including seven new whimsical patterns,

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