Search Results for "LisBiz strategies"

Lisbiz Strategies: It’s time to develop your 2017 email campaign

January 2/9, 2017: Volume 31, Number 15 By Lisbeth Calandrino With the new year in full swing, it’s time to develop your 2017 marketing plan. For savvy business people this should include carefully timed email messaging. Even if you don’t plan anything else, plan your email marketing campaign now. Here are important tips for maximizing your email campaigns: Write it down. Develop a strategy and review it weekly. Take some

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Lisbiz Strategies: Use behavioral economics to your advantage

December 19/26, 2016: Volume 31, Issue 14 By Lisbeth Calandrino Simply put, behavioral economics provides a framework to understand the real-world, decision-making process. We’d like to believe we are all rational human beings and, therefore, make logical decisions. In reality, nothing could be farther from the truth. So how can behavioral economics help you improve your profit margin? A better understanding of how and why consumers spend their money can

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Lisbiz Strategies: Growing your business with inbound marketing

November 7/14, 2016: Volume 31, Number 11 By Lisbeth Calandrino Inbound marketing is the process by which businesses connect and convert consumers to customers. At the base of this process is content. Inbound marketing is relatively new but the difference between it and outbound marketing is very clear. Outbound or interruption marketing is what most businesses practiced in the old days. The idea is to stay in front of your

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Lisbiz strategies: The benefits of customized training

October 24/31, 2016: Volume 31, Number 10 By Lisbeth Calandrino Yesterday I was discussing custom sales training with Don Roberts, a successful owner of several Carpet One stores in Alabama. Don has been involved with many of the most profitable companies in the flooring industry and knows all about training. We both know he can teach sales training and probably has. Despite what he knows, he believes his salespeople would

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Lisbiz strategies: Lessons learned from Wells Fargo fiasco

September 12/19, 2016: Volume 31, Number 7 By Lisbeth Calandrino By now we’ve all heard about Wells Fargo and its fraudulent bank practices that have recently come to light. Apparently, thousands of employees—over the course of several months—opened up bank accounts or credit cards without the customer’s knowledge. Investigators say it was the result of overambitious employees who were under pressure to meet lofty sales goals. It may seem preposterous

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Lisbiz strategies: How Fitbit can help you prosper in business

September 5, 2016; Volume 31, Number 6 By Lisbeth Calandrino Several months ago, I finally broke down and bought a Fitbit. I have been thinking about it for years but kept asking myself, “Why do I need one?” I’m good with my exercise, love the gym and find it a great place to socialize. I kept seeing lots of wrists with exercise bands, so I decided to get one. They

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    LisBiz Strategies: Developing a rapport with the customer

LisBiz Strategies: Developing a rapport with the customer

August 22/29, 2016; Volume 31, Number 5 By Lisbeth Calandrino Value isn’t what our store looks like or our product, it’s how we make the customer feel. Sure, they get lots of attention during the purchasing process, but what about after they’ve been sold? How valued can they feel if the last time they heard from the store was to collect the balance of a bill? Business owners often profess

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    LisBiz Strategies: Email marketing campaigns done right

LisBiz Strategies: Email marketing campaigns done right

June 6/13, 2016; Volume 30, Number 25 By Lisbeth Calandrino Do you know how many customers are actually reading your store’s overall message? This is different from how many customers understand your store’s message or brand image. The first step is getting it out there. There are two questions you need to ask yourself: Are you going to the right prospect? If so, how do you know she is reading

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LisBiz Strategies: Using rejection therapy to battle sales fears

May 23/30, 2016; Volume 30, Number 24 By Lisbeth Calandrino Rejection therapy is a game designed to overcome one’s fear of rejection and to build confidence. Think about yourself as a salesperson; how many situations have you avoided because you’re afraid of being rejected? As humans, one of our deepest fears is being rejected by people who are important to us. For many, it brings up our feelings of not

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Lisbiz Strategies: Why you should find opportunities outside flooring

May 23/30, 2016; Volume 30, Number 24 By Lisbeth Calandrino There’s plenty to be said for being an expert in your field. Being an expert makes it easier for you to land bigger jobs and be a formidable competitor in the marketplace. Being an expert can also be limiting; it’s like wearing blinders when it comes to looking outside of your niche to explore other opportunities. For many experts, unless

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    Lisbiz Strategies: Developing true executive leadership

Lisbiz Strategies: Developing true executive leadership

May 9/16, 2016; Volume 30, Number 23 By Lisbeth Calandrino Recently I asked a longtime friend, Mark Scher, president of The Brandyl Agency, to speak with me about the difference between executives and executive leadership. In addition to owning a sales agency representing European ceramic/porcelain tile producers, he is a very active alumnus at his former university as well as a dedicated national volunteer of his collegiate fraternity. He is

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    LisBiz Strategies: How to get close to millennial customers

LisBiz Strategies: How to get close to millennial customers

April 25/May 2, 2016; Volume 30, Number 22 By Lisbeth Calandrino Maybe you’ve never heard of crowdfunding, but it may just be the way to your new customer’s heart. Although we keep hearing that millennials—or Generation Y—don’t yet have money to spend and are underemployed, they will soon have more economic power than the baby boomers. If you’re going to have them as customers, you will have to figure out

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    LisBiz Strategies: Setting boundaries for family employees

LisBiz Strategies: Setting boundaries for family employees

April 11/18, 2016; Volume 30, Number 21 By Lisbeth Calandrino I have been providing custom sales and manager training for many years. During this time I’ve noticed a trend that is somewhat alarming: businesses treating employees like family. Helping businesses grow and retain their customer base means spending considerable time with the company, training employees and learning their cultures. I spent time with two very large floor covering businesses watching

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    LisBiz Strategies: Men are taking over the kitchen

LisBiz Strategies: Men are taking over the kitchen

March 28/April 4, 2016; Volume 30, Number 20 By Lisbeth Calandrino For all of the retailers who sell kitchens: Take heed. Over the past five years, I’ve noticed there’s a new man on the horizon. I never pay much attention to men in the kitchen because my dad was a superb chef and even had his own restaurant. Today, men are invading the kitchen. The last man who spent considerable

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    LisBiz Strategies: Can you train millennials?

LisBiz Strategies: Can you train millennials?

March 14/21, 2016; Volume 30, Number 19 By Lisbeth Calandrino There is so much talk about millennials—or Generation Y—including their work habits and their ideas on life. How do large companies motivate this new generation to succeed in today’s work environment? According to Department of Labor statistics, there are 75 million millennials in the workplace. They come with self-confidence and a “can do” attitude. Yet they appear to have a

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Floor Covering News

Press Release

Armstrong unveils enhancements to flagship residential website

Lancaster, Pa.—Armstrong Flooring has launched key enhancements to its website with new and improved features to help guide homeowners through all stages of the buying journey—getting started, inspiration and ideas, product information,

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Cali Bamboo names Jackson president

San Diego—Cali Bamboo has named Doug Jackson president of the company. Jackson, an industry veteran, draws from over 20 years in the flooring business, most recently as the vice president of

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Domotex asia/Chinafloor brings back popular features

Shanghai, China—To commemorate the 20th anniversary of Domotex asia/Chinafloor, show organizers will reintroduce the widely popular InnovAction Flooring Campaign, Materia and cadex educational conferences. “InnovAction is a snapshot of the

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