Chicago – The North American Association of Floor Covering Distributors (NAFCD) has announced the return of University of Innovative Distribution (UID) In-A-Day. Held Nov. 12 in conjunction with the 2019 NAFCD Annual Convention in New Orleans, this one-day workshop is dedicated to teaching wholesale distribution branch managers how to improve effectiveness at driving employee engagement by exploring their communication style and leadership personality for an end goal of aligning costs to maximize profit.
Key objectives include:
- Learn how to manage the outside sales performance while driving margin improvement
- Explore account package analysis
- Assess if the “right costs” are deployed in your branch
- Help employees improve customer service, behavior and performance