Column

By Jim Augustus Armstrong The online habits of consumers are continuously evolving, and with the constant changes in digital technology the rate of evolution is...

By Lisbeth Calandrino COVID-19 continues to change customer behavior. The consumer’s online shopping behaviors that were growing before the pandemic are now mainstream. They want...

(Second of two parts) By Jim Augustus Armstrong The national closed-sale average for dealers is about 35%, meaning if 10 people walk into the average flooring...

By Jason Goldberg (First of two parts) Every flooring business is different; every geographic market is different; and every competitive landscape is different. However, there are...

By Steven Feldman We are approaching the finish line to what has to have been the most challenging year that most of us have ever...

(First of two parts) By Jim Augustus Armstrong “If 10 people walk into your store, how many buy?” “If I’m personally doing the sale, it’s probably six or...

By Lisbeth Calandrino I was speaking with my next door neighbor recently about what she was serving for Thanksgiving. She told me she had enough...

By Roman Basi The Small Business Administration (SBA) recently released three new guidelines addressing some of the most frequently asked questions regarding Paycheck Protection Program...

By Steve Feldman To say the news came as a shock would be a greater understatement than to say COVID-19 has been an annoyance. The...