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Dear David

Dear David: Why employee manuals are essential tools

September 12/19, 2016: Volume 31, Number 7 By David Romano Dear David: I’ve been reading articles about how important employee handbooks are for these new millennial...

Dear David: Making the most of your management meetings

September 5, 2016; Volume 31, Number 6 By David Romano Dear David: I find whenever I hold a management meeting, nothing seems to get accomplished. Everyone...

Dear David: How to pay millennial sales associates

July 4/11, 2016; Volume 30, Number 27 By David Romano Dear David: I am finding it increasingly difficult to find sales associates. Every time I mention...

Dear David: Implementing a customer rotation system

June 6/13, 2016; Volume 30, Number 25 By David Romano Dear David: I keep hearing about my veteran sales associates “stealing” customers from rookies. These seasoned...

Dear David: Holding firm on your established pricing

May 23/30, 2016; Volume 30, Number 24 By David Romano Dear David:   You have been telling me for years to stop allowing my sales associates to negotiate...

Dear David: Largest writer is my biggest problem

May 9/16, 2016; Volume 30, Number 23 By David Romano Dear David: I have a sales associate who is such a great producer but the rest...

Dear David: Implementing minimum sales standards

April 25/May 2, 2016; Volume 30, Number 22 By David Romano Dear David: Frustration is not even the word to describe how I feel about the...

Dear David: Conducting exit interviews

April 11/18, 2016; Volume 30, Number 21 By David Romano Dear David: How do I find out why I am losing my employees? My manager keeps...

Dear David: Effectively moving old inventory

March 14/21, 2016; Volume 30, Number 19 By David Romano Dear David: I am struggling to move old inventory. Cash is tight and I have...

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