TOP POSTS

TOP POSTS

Current Issue

CURRENT
ISSUE

LATEST SUPPLEMENT

Columns

A race to the bottom

by Warren Tyler I belong to several discussion groups and one of the bright lights are the number of small retailers who really care—about their...

Unusable flooring?

by Lew Migliore A dealer who was obviously frustrated came to us seeking help, saying he had been told a certain percentage of prefinished wood...

Silence is golden

by Kelly Kramer Early on in my sales career I decided if I had to use negative and deceptive closing tactics, I would have to...

Go along to get along

by Warren Tyler My feeling has always been to listen to criticism, try to accept it and change for the better. Anytime I find something I...

Closing the first time in

by Warren Tyler There are many ways to close a sale depending upon what it is you’re trying to get a commitment on. Because the...

I hear a sound

by Lew Migliore A consumer is complaining about being able to hear the tenant above her in a condo complex even though a sound barrier...

Soft fiber wars

by Kelly Kramer Early in my career, I started my personal education of the various types of natural and synthetic fibers used in tufted and...

Financial management report/ WFCA benchmarking survey

The 2012 WFCA Benchmarking Survey begins May 1, 2012.  The confidential survey conducted by Profit Planning Group is the best source of financial benchmarks...

No one asked Pete

by Lew Migliore Flooring problems and issues have increased exponentially, particularly relative to substrate issues. Moisture in concrete is a huge problem, bringing with it...

VIDEO FEED

X