Forney, Texas—The CFI Convention and Expo is back with a punch this year taking place August 16-18 at the Rosen Shingle Creek in Orlando, Fla. The three-day educational event, designed for both retailers and installers, will kick off with a welcome reception sponsored by Personna. “We’ve been doing this for nearly a quarter of a century and given the positive feedback and the thousands of industry professionals who return each
April 10/17, 2017: Volume 31, Issue 22 By Jim Augustus Armstrong (Second of three parts) In the first installment (FCNews, March 27/April 3) you learned how Earl Swalm, a Canadian floor dealer, took control of his business and grew it by 50% in one year, while at the same time cutting his work hours to less than 35 per week. In this part I’m going to cover the most
April 10/17, 2017: Volume 31, Issue 22 By Lisbeth Calandrino There are a few questions I ask each training group. “How much product knowledge do you need?” Answer: “I need to know everything about the product.” “How much of that information should you share with the customer?” Answer: “Only what the customer needs to know to answer her questions.” This is precisely why product knowledge training without sales training
April 10/17, 2017: Volume 31, Issue 22 By Reginald Tucker Phoenix—Expert wood flooring craftsmen and contractors from North America were recognized for their creativity and installation skills during the 2017 National Wood Flooring Association’s annual Floor of the Year competition. The program, now in its 27th year, yielded 71 entries featuring flooring installations completed between January 2016 and January 2017. Following are the winners: Members’ Choice (Best circular/curved application)Contractor: Scheller
April 10/17, 2017: Volume 31, Issue 22 The following feature is the fourth installment in a series highlighting the 14 distributors that constitute Bravo Services, a group comprising many of the top flooring wholesalers in the country. Here we focus on Cain & Bultman, which was founded in 1924 and has been in the flooring business for more than 80 years. Cain & Bultman, based in Jacksonville, Fla., got its
April 10/17, 2017: Volume 31, Issue 22 By David Romano Dear David: I just attended the WFCA University sales management camp. I learned more than I could have ever expected and received a ton of ideas to grow my business. Initially, I was worried about how the staff would take to the change but they all seem excited about a new direction. Now my biggest issue is finding the
April 10/17, 2017: Volume 31, Issue 22 By Nicole Murray Suppliers of installation accessories, adhesives and subfloor prep materials are not only developing new products that aim to ease installation; they are also seeking to improve the performance and longevity of the various flooring surfaces they support. Many of these installation products, which run the gamut from underlayments to self-leveling materials, are designed to address common installation challenges. Case
Emerging design trends mirror those of competing category April 10/17, 2017: Volume 31, Issue 22 By Reginald Tucker It’s no secret that laminate flooring suppliers are focusing their product design and development efforts on more accurately mimicking natural materials, especially hardwood. (A cursory review of the various laminate designs and patterns introduced at Surfaces bears this out.) But what is newsworthy is the rapid pace of new product development
April 10/17, 2017: Volume 31, Issue 22 By Ken Ryan As most flooring dealers know, there are two ways that fibers are colored, and each method produces different characteristics. One way to color fibers is to dip them in a vat of dye after they are extruded. This method, proponents say, yields bright colors and allows manufacturers to create smaller quantities of dyed fibers. In this method, known as
April 10/17, 2017: Volume 31, Issue 22 By Emily Holle From big box stores and expo centers to small town boutiques, I’ve spent the last 15 years planning and designing showrooms across the country. Along the way, I’ve curated tips for designing thriving showrooms, fine-tuning a handful of best practices in my role as director of trend and design for MS International. A thoughtfully designed showroom does more than
April 10/17, 2017: Volume 31, Issue 22 By Steven Feldman By now, unless you’ve been asleep under a rock for the past two weeks or on a year-long mission to Mars, you’re well aware of the situation involving the passenger on United Airlines who chose not to “voluntarily” give up his seat that led to a PR nightmare for the airline. Now, I could easily provide some entertainment here and
April 10/17, 2017: Volume 31, Issue 22 By Reginald Tucker Phoenix—Galleher, a top five floor covering distributor, has begun the process of building a factory here dedicated to the production of high-end custom-made wood flooring products. The new, 60,000-square-foot facility, which includes both production and warehouse space, is expected to be up and running by June 2017. “Today, high-end contractors are turning more to prefinishing—either in their own shops or
Hannover, Germany—In 2018, Domotex will have a stronger focus on interior trends and lifestyle that will frame floor coverings in the broader context of ideas and innovations from the worlds of interior design, furnishing and art. As part of this approach, Deutsche Messe’s Hall 9 will house a Framing Trends display, Jan. 12-25. The new display area will comprise several artistically staged showcases dedicated to the keynote theme, Unique Universe.
Dalton—Shaw Industries Group has been selected as the recipient of the St. Jude Children’s Research Hospital 2017 Proprietary Campaign of the Year award. This award issued by St. Jude recognizes a corporate partner who has implemented a successful proprietary campaign in addition to their primary means of support for the hospital. Shaw’s collective efforts around its cushion and carpet collections and the Patcraft Butterfly Effect carpet tile collection benefiting St.
Salem, N.J.—Mannington Mills recently partnered with the National Wood Flooring Association to support the Gary Sinise Foundation’s R.I.S.E. program, which builds specially adapted smart homes for severely wounded veterans. Mannington donated Andean Pecan hardwood flooring for the Duluth, Ga., home of U.S. Army Master Sergeant Cedric King (Ret.) and his family. King was severely wounded by an IED while deployed in Afghanistan during 2012. He lost both of his legs