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Before you hire someone, proceed with caution (part 2)

In the previous installment, we acknowledged the challenges that exist in today’s business climate for business owners when it comes to hiring decisions. With the...

Before you make that hire, proceed with caution

We all know about the well-documented challenges business owners face when making hiring decisions in today’s environment—especially when it comes to finding “skilled” or...

How the war in Ukraine impacts life in the U.S.

By Grant Petruzzelli—Just as Americans were beginning to take off their masks and get back to work, Russia’s invasion of Ukraine has started to...

Getting a better handle on lead management

By Jason Goldberg When it comes to leads, there is one word that’s more important than any other—repeat. We all know that repeat leads...

WOFB: How finding a place to belong can build business

By Paula Anselone Twenty-one years ago, my husband, Chuck, and I opened a flooring retail store in Mansfield, Mass. Prior to that, I was...

Key considerations when specifying bamboo

By Jason Spangler Thirty years ago, few people installed bamboo floors in their home or business. Today, bamboo is widely available and popular. So,...

WOFB: Mentorship, friendship all in one group

(Editor’s note: Following is the second installment in a new series promoting Women of the Flooring Business, a social media group that provides members...

Right-selling tips to seal the deal (part IV)

By Pami Bhullar In the first three installments of this series, I outlined the key building blocks of right-selling—building trust with the customer; understanding her...

Op ed: For flooring dealers, there’s light at the end of the tunnel

By Samuel Greenberg One of my favorite words—balagan—has no real English equivalent. Loosely translated, it means a “mess.” But really, there’s a lot more to...

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