The fear of public speaking is real. In fact, the National Institute of Mental Health reports that public speaking anxiety, or glossophobia, affects about...
Lisbeth Calandrino—By now I’m sure everyone has seen “Flo,” the fictional, insurance-obsessed salesperson from the Progressive Insurance commercials. For Flo, who clearly loves her...
By Lisbeth Calandrino—In 1997, the former CEO of Lowe’s, Bob Tillman, told a group at the American Hardware Association Convention, “A good scare is...