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Getting a better handle on lead management

By Jason Goldberg When it comes to leads, there is one word that’s more important than any other—repeat. We all know that repeat leads...

Money is…where the money is

By Kevin Frazier As independent retailers, we find ourselves constantly faced with myriad obstacles within our flooring business. There are the ongoing serious systemic...

What I’m thinking about now

By Steven Feldman—It's hard to believe 2021 is nearly halfway in the rear-view mirror. Things are just about back to normal across the land—although...

Women in flooring: Crafting your dream from succession

By Randi Fuller Just over three years ago, my father said something to me that would change the course of my life forever: “Maybe...

Leveraging your realtor contacts to build business

By Lisbeth Calandrino One thing I’ve learned over the years is the importance of networking. I have been able to fill a niche in...

‘Tribe building’ forges customer loyalty part 2

(This is the second in a series) By Jim Augustus Armstrong Tribe building means to gather a group of customers, then nurture those customers...

Making a difference by giving back

By Sam O'Krent Advertise. Sell. Install. Repeat. You get good at it. You teach it to your staff, and they get good at it....

What a difference a year makes

By Steven Feldman How’s everyone doing out there? Five months into 2021, the proverbial “What a difference a year makes” couldn’t ring more true....

PPP loan tax deductions for 2020

By Roman Basi If you are a business owner who received PPP funds but did not utilize them on your tax return, there are...

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