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Getting a better handle on lead management

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By Jason Goldberg When it comes to leads, there is one word that’s more important than any other—repeat. We all know that repeat leads...
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Money is…where the money is

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By Kevin Frazier As independent retailers, we find ourselves constantly faced with myriad obstacles within our flooring business. There are the ongoing serious systemic...
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What I’m thinking about now

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By Steven Feldman—It's hard to believe 2021 is nearly halfway in the rear-view mirror. Things are just about back to normal across the land—although...
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Women in flooring: Crafting your dream from succession

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By Randi Fuller Just over three years ago, my father said something to me that would change the course of my life forever: “Maybe...
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Leveraging your realtor contacts to build business

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By Lisbeth Calandrino One thing I’ve learned over the years is the importance of networking. I have been able to fill a niche in...
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‘Tribe building’ forges customer loyalty part 2

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(This is the second in a series) By Jim Augustus Armstrong Tribe building means to gather a group of customers, then nurture those customers...
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Making a difference by giving back

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By Sam O'Krent Advertise. Sell. Install. Repeat. You get good at it. You teach it to your staff, and they get good at it....
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What a difference a year makes

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By Steven Feldman How’s everyone doing out there? Five months into 2021, the proverbial “What a difference a year makes” couldn’t ring more true....
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PPP loan tax deductions for 2020

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By Roman Basi If you are a business owner who received PPP funds but did not utilize them on your tax return, there are...
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