By Pami Bhullar
(Third of four parts)
In the previous installments of this series, I talked about the importance of understanding (and differentiating between) the customer’s...
By Steven Feldman
Somewhere around the middle of March, employees at many U.S. companies grabbed their laptops, went home and did something pretty amazing: They...
By Jim Augustus Armstrong
The last several installments have been dedicated to equipping you with proven strategies to recession-proof your dealership and come back strong...
By Jason Goldberg
I’ve been working in the flooring industry for 34 years. In every one of those years, having enough qualified installers has been...
By Lisbeth Calandrino
During COVID-19, we have all experienced a major shift in how we live and conduct business. In addition, the shift continues to...
