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Rick Meyer #36 ‘Gone but not forgotten’

With this being the penultimate issue of FCNews for 2021, I wanted to circle back to something I mentioned after our 35th anniversary issue...

Mine the hidden gold in your business

By Jim Augustus Armstrong—"What advertising should I start with?” an attendee at one of my seminars asked me. This is a question I get asked regularly,...

What’s driving workers’ changing mindsets

By Lisbeth Calandrino—The world of work is changing. It appears that employers are no longer in the driver’s seat when it comes to hiring....

Be more customer-centric

(Part one of a three-part series) (Editor’s note: The following article was derived from recorded transcripts of “The Experience Edge,” a presentation that Chris Wallace,...

A funny thing happened on the way to FloorCon

By Steven Feldman—After attending countless flooring events over the last 27 years, I kind of know what to expect from each and every one....

Holiday ideas to boost spirits and profits, too

By Lisbeth Calandrino—When I was in the flooring retail business, I had a love/hate relationship with holiday seasons. Business was booming and there was...

Making the case for live events

By Lori Kisner —If the COVID-19 lockdowns have taught us anything, they have showed how much we need human interaction to function as a...

Even more lessons learned from skydiving (part 5)

By Jim Augustus Armstrong—In 2019, I fulfilled a long-time goal to become a skydiver. To date, I have over 380 skydives and am now...

Using creativity to help grow your business

(Editor’s note: Following is the 11th installment in a new series promoting Women of the Flooring Business, a social media group that provides members...

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