(Second of two parts)
By Jason Goldberg
In Part I of this column, I outlined several key tips to running a successful flooring operation. These included...
By Jason Goldberg
(First of two parts)
Every flooring business is different; every geographic market is different; and every competitive landscape is different. However, there are...
By John McGrath
The International Standards and Training Alliance (INSTALL) is putting a greater emphasis on working hand-in-hand with commercial architects and designers to develop...
By Pami Bhullar
In the first three installments of this series, I outlined the key building blocks of right-selling—building trust with the customer; understanding her...
By Pami Bhullar
(Third of four parts)
In the previous installments of this series, I talked about the importance of understanding (and differentiating between) the customer’s...