Whether you’re selling high-end appliances, sports cars or hardwood flooring, there are some universal characteristics that separate the “good” salespeople from the “great” ones....
(Second of two parts) In part one of this feature, I discussed several different techniques and practices to get your customers to do your marketing...
By Reginald Tucker—Specialty retailers, contractors and other small businesses involved in the floor covering industry who received EIDL funding during the height of the...
(Part one of a three-part series)
(Editor’s note: The following article was derived from recorded transcripts of “The Experience Edge,” a presentation that Chris Wallace,...
By Ted Gregerson Collecting money should be fun for specialty retailers. Instead, it is absolute drudgery. You probably spend hours doing it every day....