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Installments

Resist the temptation to lower your price

By Christopher Capobianco I’ve worked in several levels of our industry, from installation to retail to inspector to manufacturer’s rep. Over the years, I’ve...

RSAs & installers: Bridging the divide

By Paul Stuart With all the lip service paid to floor layers these days, I still find that some dealers and contractors act as...

Right-selling tips to seal the deal (part IV)

By Pami Bhullar In the first three installments of this series, I outlined the key building blocks of right-selling—building trust with the customer; understanding her...

Proper moisture testing can prevent job failures

February 17/24, 2020: Volume 35, Issue 17 By Ron Loffredo- Excess moisture is the No. 1 culprit of catastrophic flooring failures in North America. This...

Installments: Placing floors on walls takes the right touch

August 19/26, 2019: Volume 35, Issue 5 By Arthur Mintie   Chip and Joanna Gaines from the syndicated HGTV series “Fixer Upper” may be responsible...

Installments: He who fails to prepare prepares to fail

July 8/15, 2019: Volume 35, Issue 2 By Amy Johnston   Recently at an industry dinner I was embarrassingly reminded that I need to stay...

Installments: An introduction to loose-lay LVT

October 29/November 5, 2018: Volume 34, Issue 10 By Graham Capobianco   If you’re anything like me, the concept of installing a resilient floor tile or plank...

Installments: Tackling the issue of moisture mitigation

September 17/24, 2018: Volume 34, Issue 7 By Marlene Morin It’s a given that a high content of moisture in a concrete slab will damage a...

Installments: Avoiding hardwood installation pitfalls

August 6/13, 2018: Volume 34, Issue 4 By Jeff Johnson Wood and bamboo flooring are natural products and, as such, are probably the most moisture-sensitive flooring...

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