By Jeffrey Johnson—In the wood floor installation industry some things remain constant and some are constantly changing. The one constant in this industry is...
By Christopher Capobianco I’ve worked in several levels of our industry, from installation to retail to inspector to manufacturer’s rep. Over the years, I’ve...
By Pami Bhullar
In the first three installments of this series, I outlined the key building blocks of right-selling—building trust with the customer; understanding her...
February 17/24, 2020: Volume 35, Issue 17
By Ron Loffredo- Excess moisture is the No. 1 culprit of catastrophic flooring failures in North America. This...
October 29/November 5, 2018: Volume 34, Issue 10
By Graham Capobianco
If you’re anything like me, the concept of installing a resilient floor tile or plank...