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Analysis of my recent ‘interview’ with ChatGPT

(Part three in a series.) The previous two installments featured my interview with ChatGPT (Floor Covering News, Feb. 20/27 and March...

A.I.—It’s amazing and scary at the same time

We are living at a pivotal moment in technology history. Newly released artificial intelligence tools from Microsoft, ChatGPT, Google, Baidu and...

Take your sweet time when measuring

Did you ever go on an estimate and feel like you have to hurry? You don’t want to take up too...

Key considerations in hiring and training

Many of my coaching clients are single entrepreneurs. They run their business either by themselves or with one other salesperson, a...

My second interview with ChatGPT

Part one of this column ended with ChatGPT writing a flooring ad at my request. In terms of marketing quality, it...

Top SEO marketing tips, (part 2)

(Editor’s note: In the first installment of this two-part series, which ran in the Feb. 20/27 edition, the author covered the...

My interview with ChatGPT

(First part in a series) These are my exact questions and the real, unedited answers from ChatGPT: First off, Chat, tell my...

Top tips to shore up your SEO marketing

Search engine marketing (SEM)—a digital marketing strategy used to increase the visibility of a website in search engine results pages—is in...

Creating new business via existing customers

If you’re a market-savvy retailer, then you’ve probably read these statistics before: It costs six to seven times more to attract...

Starting a new business? Know the tax implications

Whether you’re planning to start or a business or purchase one outright, the classification of the entity is very important as...

New Year’s resolutions for retail professionals

Welcome to 2023, the start of a new year. 2022 brought us accomplishments we never envisioned. We can achieve so much...

50+ recession-busting strategies (part 4)

(Last in a four-part series) In this installment I’m continuing with strategies to help you weather a recession or market downturn. Review your...

It pays to embrace diversity in business

The effects of the pandemic continue to change our lives as we navigate what’s called “the new normal.” While there is...

Events that could impact your 2022 tax obligations

As small business owners begin preparing their tax documents for the 2022 filing period, it’s important to understand the tax implications...

Effective tips to preventing burnout

Earlier this month I got a call from a past coaching client and business owner, telling me he’s had enough of...

Calculating the formula for success in 2023

This is generally the time of the year when most people—including business owners—think about goals, resolutions and objectives for the coming...
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