March 19/26, 2018: Volume 33, Issue 20
By Lisbeth Calandrino
When things are good, we have a tendency to sit back. However, complacency is the silent...
February 19/26, 2018: Volume 33, Issue 18
By Lisbeth Calandrino
I was traveling through Newark Liberty Airport recently and stopped for a bite to eat. I...
November 27-December 11, 2017: Volume 32, Issue 13
By Lisbeth Calandrino
November and December are often the slowest months for flooring dealers. If you’re a salesperson,...
November 6/13, 2017: Volume 32, Issue 11
By Lisbeth Calandrino
Retailers have confused the customer experience with customer service, but they are not the same thing....
October 23/30, 2017: Volume 32, Issue 10
By Lisbeth Calandrino
Recently I visited Oxford, Miss., to meet with Lisa Stout, owner of Stout’s Flooring, to present...
October 9/16, 2017: Volume 32, Issue 9
By Lisbeth Calandrino
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Digital marketing uses online channels and methods that allow you to analyze what is and isn’t...
October 9/16, 2017: Volume 32, Issue 9
By Lisbeth Calandrino
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Digital marketing uses online channels and methods that allow you to analyze what is and isn’t...
September 11/18, 2017: Volume 32, Issue 7
By Lisbeth Calandrino
Has the summer been slow? Are you and your employees enjoying a lazy time? Would you...
