South Jordan, Utah—QFloors has doubled in size in the past three years, according to the floor covering software’s CFO Trent Ogden. Sales for the flooring business management (or ERP) software have experienced explosive growth; in response, QFloors has undergone some restructuring including adding new positions and employees.
“This rapid growth has caused us to restructure in order to meet the needs of our flourishing customer base,” Ogden said. “It’s important to us that we put in place the right structures and the right people so we can continue to deliver the same high level of customer service that has helped set us apart.”
President and CEO Chad Ogden is enthusiastic about the changes. “QFloors had its best year ever in 2015 and 2016 is already looking like it will exceed that, especially with the release of our new cloud software called QPro,” he said. “We are investing a lot toward infrastructure to accommodate the growth that we are experiencing. New phone and computer systems, servers, software tools and employees are all things we have invested in within the past year just to try to keep up with the growth. I feel with the people and structure we have in place now, we are poised for great things ahead.”
New hires in the past few months include Von Packard as B2B specialist; Kristy Soto in customer support; Shawn Moss as major account executive, sales; and Tasi Cluff as junior software engineer. Interviews for several additional customer support employees are currently underway.
New positions within the company include Ron Cluff, director of training; Kevin Cox, manager, professional services; Colten Gines, manager, customer support; Ted Schultz, director of sales; Tony Fabrizio, director of product development; and Licia Bailey, web design/developer. Aerin Ogden has taken on an expanded role in the advertising department.
Chad Ogden believes the recent personnel and infrastructure additions will allow the company to grow at an even faster pace. “All of these things are part of our strategy to be ready for the explosion that we expect upon releasing our new QPro cloud software products. “