‘Tom’s Tips:’ Defining convenience

HomeNews'Tom's Tips:' Defining convenience

Dalton—The World Floor Covering Association (WFCA) released a new Tom’s Tips. In the series, Tom Jennings, retail training expert, presents short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance of being 1% better than your competition, he says.

In this week’s Tom’s Tips, Jennings stresses the importance for flooring stores to constantly look for new ways to be relevant to the next generation of buyers.

Must Read

J+J Flooring officially launches Tides collection

Dalton—Originally previewed at Chicago’s Design Days, J+J Flooring has officially launched its Tides collection—a range of designs intended to resemble the soothing nature of...

Henry launches TRUEblue Flooring Solutions

Aliquippa, Pa.—Henry, an Ardex Group brand and trusted leader in flooring installation products, announced the launch of its new brand awareness campaign: Henry TRUEblue...

Louisville Tile celebrates 10th year on Best Places to Work list

Louisville, Ky.—Louisville Tile, a distributor of ceramic tile and related products, celebrated its 10th consecutive year as a recipient of the prestigious Best Places...

Schattdecor appoints Brittany Stanley to executive role

Georgia—Schattdecor North America recently appointed Brittany Stanley as senior account executive, which became effective on June 30, 2025. In this role, Stanley will focus...

Tuesday Tips: Listening, not convincing

https://www.youtube.com/watch?v=C9w-Cs75IWo Dalton—The World Floor Covering Association (WFCA) released a new “Tuesday Tips” this week. In the series, WFCA experts present short video tips for improving customer...

Laminate stats: Storied momentum showing signs of a slowdown

There’s no denying the fact that the laminate flooring market was thoroughly enjoying a bona fide resurgence here in the U.S. over the past...
Some text some message..
X