Editorials

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  • My take: United we fail—How to avoid a PR nightmare

    April 10/17, 2017: Volume 31, Issue 22 By Steven Feldman By now, unless you’ve been asleep under a rock for the past two weeks or on a year-long mission to Mars, you’re well aware of the situation involving the passenger on United Airlines who chose not to “voluntarily” give up his seat that led to a PR nightmare for the airline. Now, I could easily provide some entertainment here and

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    My take: The next big thing is more than a century old

    March 27/April 3, 2017: Volume 31, Issue 21 By Steven Feldman   Everyone is always seeking “the next big thing.” It’s the way of the world. In the mid-’90s it was laminate. Years later it was Konecto and click LVT. Then came the soft carpet craze. More recently it was USFloors and WPC. These days everyone is trying to build a better WPC mousetrap, whether that means rigid core or

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    My take: Who moved my cheese?

    March 13/20, 2017: Volume 31, Issue 20 By Steven Feldman   There is a famous cheese store in my town. Well, famous to the people who live in the area or who used to live there. Now, what does cheese have to do with flooring? Absolutely nothing. And potentially everything. Retail is retail, and there are lessons to be learned wherever you seek them. First, a little background. The Cheese

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    My take: A holy ‘Alliance’

    February 27/March 6, 2017: Volume 31, Issue 19 By Steven Feldman   It had been a number of years since I last attended an Alliance Flooring/CarpetsPlus Color Tile/Carpetland convention. No slight to the group. It was always just a matter of timing. After Carpet One and Flooring America and Shaw Flooring Network and Surfaces and Abbey, by the time late February rolled around, I was spent. Plus, I try to

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    My take: Invista’s Bhullar offers retailer resolutions for 2017

    February 13/20, 2017: Volume 31, Number 18 By Steven Feldman   Readers of this column are well aware of the respect and admiration I have for Pami Bhullar, Invista’s director of retail development. Every time I have the privilege of hearing him speak I come away with valuable information to share with FCNews readers. It has become something of a ritual for Bhullar to come up with 10 resolutions for

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    My take: Random ramblings from Surfaces 2017

    January 30/February 6, 2017: Volume 31, Number 17 By Steven Feldman Another year, another Surfaces in the books. No. 23 for me. Amazing how the show never gets old. We all dread in the days leading up to the show the exhaustion that is certain to ensue, but somehow we become human versions of the Energizer Bunny until we board the plane ride home. So here is what I was

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    My take: Six retail trends to watch in 2017

    January 16/23, 2017: Volume 31, Number 16 By Steven Feldman Trends, like rainstorms, can be fairly easy to predict. You look at the current conditions on the radar screen, consider their proximity and pretty much can nail where and when the rain will fall. The same can be said for retail trends. Consumers increasingly use their mobile devices in the shopping process. They expect more personalized, relevant shopping experiences. They

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    My take: Here’s what you need to know about the economy—today

    January 2/9, 2017: Volume 31, Number 15 By Steven Feldman Happy New Year. Here’s to a happy, healthy and prosperous 2017 for us all. I’ll begin the year much in the same manner as I did last year by highlighting some of the key points from noted economist Alan Beaulieu’s presentation at the NAFCD event this past fall. While there were too many for this space, I’ll attempt to include

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    My take: You never know who will visit on Christmas Eve

    December 19/26, 2016: Volume 31, Number 14 By Steven Feldman ‘Twas the night before Christmas, when all through our house We were thanking our advertisers, their support we can’t do without. The stockings were hung by the chimney with care, For those who excel at marketing stand to gain the most share. CEOs were nestled all snug in their beds While visions of profits danced in their heads. Lorberbaum, Grizzle,

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    My take: The trials and tribulations of a furniture shopper

    December 5/12, 2016; Volume 31, Number 13          By Steven Feldman Ever wonder what goes through your customers’ heads when they walk into your store? I’m not talking about those who may have logged days and months on the Internet and have some knowledge about what they want. I’m talking about those who become dazed and confused within five minutes, a percentage I believe is greater than you think. If you

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    Floor Covering News

    Press Release

    CFI Convention promises a plethora of programs

    Forney, Texas—The CFI Convention and Expo is back with a punch this year taking place August 16-18 at the Rosen Shingle Creek in Orlando, Fla. The three-day educational event, designed

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    Domotex Deutsche Messe to house new creative product showcases

    Hannover, Germany—In 2018, Domotex will have a stronger focus on interior trends and lifestyle that will frame floor coverings in the broader context of ideas and innovations from the worlds

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    Melissa Quick to head product development, marketing for AVA brand

    Toronto, Ontario, Canada—Melissa Quick has joined Novalis Innovative Flooring as the new commercial product and marketing manager for the AVA LVT brand. “Melissa brings over 30 years of experience with

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