Teragren adds to technical support team

HomeNewsTeragren adds to technical support team

Bainbridge Island, Wash. — Teragren has beefed up its technical support team with the addition of Aaron Cline as technical manager. The company said Cline brings a broad knowledge base and a strong understanding of best practices and will provide Teragren customers at all levels the highest quality support from product selection through installation and long-term care.

Cline joins a technical team based out of Teragren’s headquarters on Bainbridge Island, Wash. With an in-house testing lab and vice president of operations Tom Goodham leading the division, Teragren’s technical team is involved from the conceptual stage for new products through item retirement and ongoing support for Teragren customers.

“Our goal is to bring to market only the highest quality products” Goodham said. “We work closely with our factory partners to ensure that Teragren floors meet quality and performance expectations, as well as meet our high standards for environmental and human health impacts. Our product specifications are the most rigorous in the bamboo space. However, we know that ultimately customer satisfaction depends on the knowledge and execution of the flooring installer, and that’s why we’ve brought on Aaron, as well as partnered with the NWFA to provide easily accessible resources and expert knowledge to our industry partners.”

Must Read

All Surfaces takes on Toli line

Allentown, Pa.—Toli North America has chosen All Surfaces as its newest distributor partner for its innovative flooring solutions. This strategic collaboration aims to provide...

Daltile celebrates National Tile Day

Dallas—Daltile celebrates National Tile Day, February 23, by highlighting the countless attributes that make tile an outstanding component of residential and commercial design, construction...

Latest formulations aim to help products stick

While innovations such as next-gen 3D ceramic tile and hardwood flooring with advanced finishing and surface texturing applications made headlines at Surfaces 2024, the...

Mohawk adds 11 new styles to EverStrand

Calhoun, Ga.—Mohawk is adding 11 new styles to its EverStrand line and launching a brand-new marketing campaign to help retailers target style-driven and...

Coverings previews 2024 tile trends

Atlanta—Coverings, North America’s largest and premier international tile and stone exhibition and conference, has unveiled the top tile trends for 2024 in celebration...

Mills tout latest pet-proof products

The pet-friendly carpet movement is increasingly targeting the millennial customer, which statistics show has the greatest buying power of any demographic—and loves its pets...
Some text some message..
X