‘Tom’s Tips:’ Validating your product pricing

Home News 'Tom's Tips:' Validating your product pricing

Dalton—The World Floor Covering Association (WFCA) released a new Tom’s Tips. In the series, Tom Jennings, retail training expert, presents short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance of being 1% better than your competition.

In this week’s Tom’s Tips, Tom reminds us that expecting someone who buys only once a decade to understand pricing is just not realistic.

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