Retailers React: What is the No. 1 challenge you face today?

Home Featured Post Retailers React: What is the No. 1 challenge you face today?

challengeEvery two weeks, FCNews seeks out flooring retailers across the country to offer their advice on hot topics of the day. This week we asked: What is the No. 1 challenge facing your business today?

Here are their responses:

“The Federal Reserve’s actions to slow the economy remains our biggest challenge. The rising interest rates have hampered our builder sales now for well over nine months. Most of our builders are reporting a significant drop in new contracts. In addition, many consumers are putting off big-ticket purchases.”

—Craig Phillips, The Flooring Edge Akron, Ohio

The No. 1 challenge our company faces is making enough profit margin to take care of our customers adequately. Our staff has really focused on raising bottom-line profits this past year. As more competition moves into our markets, our focus is keeping expenses at a minimum so the bottom line will be higher.”

—Chris Kemp, Kemp’s Dalton West Flooring Newnan, Ga.

Finding craftsman installers has always been a challenge in an industry where certified labor isn’t a necessity. The challenge we continue to face is how can we find the best skilled and knowledgeable installers among the sea of ‘I can install everything’ folks and how can we support those who can make-or-break our reputation.”

—Rebecca Tonowski, BFC Flooring Edmonton, Alberta, Canada

The No. 1 challenge facing our business today is the lack of young people interested in becoming qualified installation professionals. This problem will continue to worsen unless we figure out how to generate interest among young people in the installation trades.”

—Chris Cosentino, Hadinger Flooring Naples, Fla.

We had issues getting qualified installers but have handled that by raising our pay. The issue now is making sure we have enough traffic to keep our sales up. The last three months have been very good since we specialize in residential replacement; the higher interest rates are affecting those who concentrate on new home construction.”

—Bob Gaither, Quality Carpet Akron, Ohio

Must Read

Emser Tile releases 2024 catalog

Los Angeles—Emser Tile has released its 2023/2024 catalog, available both in print and online. The newly released 450+ page resource offers an extensive and varied...

Latest innovations in subfloor solutions

Most professional installers would agree the ultimate success of any flooring installation largely depends on the condition of the subfloor that lies beneath. To that...

AHF announces exclusive partnership with Spartan Surfaces

Mountville, Pa.—AHF Products has entered into a strategic agreement with Spartan Surfaces, effective September 21, 2023. Spartan Surfaces will have exclusive distribution for the...

FCEF awarded federal grant for installation training

Dalton—The Floor Covering Education Foundation (FCEF) has been awarded a federal grant to fund installation training programs at several colleges in Alabama over the...

‘Tuesday Tips:’ 5 steps to prepare for severe weather Dalton—The World Floor Covering Association (WFCA) released a new “Tuesday Tips” this week. In the series, WFCA experts presents short video tips for improving customer service...

Decocer to exhibit at Cersaie 2023

Bologne, Italy—Decocer, which specialized in the design and manufacture of small-size ceramic pieces, will participate once again in Cersaie with new designs this year....

As seen in

May 22/29, 2023

Some text some message..