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Columns

Retail education: Only one good warranty

Part 1 of 2 by Kelly Kramer If you missed Lew Migliore’s Article “Warranty Headaches” go back and read it again (FCNews, Feb. 8/15). Talk about...

Clean Sweep: Cleaning for Health

Final part of four by Michael Pinto Over the last three articles I presented information regarding the concept of cleaning for health. It can be difficult...

Distributors’ Perspective: Bringing you the best

by Robert Wagner For three days in November, the North American Association of Floor Covering Distributors (NAFCD), will be breaking with tradition. Don’t worry. The annual...

Salesmanship: Service what you sell

by Warren Tyler There has been an effort from the retail merchandise groups to service what they sell. Part of this effort has been to...

Installments: Gross vs. net charges

by David Stafford The question of what is right, correct or an industry standard in charging for flooring products and installation keeps coming up. As...

Claims: Underlayment vs. self-leveling

by Lew Migliore This column was instigated by a commercial flooring contractor who was questioned on the use of underlayment versus a self-leveling material for...

Retail education: You know this stuff

by Kelly Kramer As my friend and mentor Warren Tyler always says, the good information on selling is already out there. What Warren and I...

Financial: Legislation and tax impacts

by Bart Basi If you live in the U.S. you are well aware of the economic situation. According to the Beige Book published by the...

Salesmanship: Professional selling

by Warren Tyler Sales are the most critical element to the success of any business. Nothing happens until the sale is made. Yes, merchandise is...

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