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Branding is more important than ever

By Lisbeth Calandrino During COVID-19, we have all experienced a major shift in how we live and conduct business. In addition, the shift continues to...

My Take: Kudos to the National Floorcovering Alliance

By Steven Feldman In a time when floor covering events are being canceled, postponed or switched to a virtual format, one organization in six weeks...

You can’t put a price tag on peace of mind

By Lisbeth Calandrino Businesses around the country are beginning to gradually reopen. The question now is, what’s the best way to welcome customers back in...

Qualifying customers properly

By Chris Coltran Having spent more than 28 years in our industry—and having had the opportunity to train tens of thousands of RSAs ranging from...

10 things we learned from retailers across America

By Steven Feldman The second leg of FCNews’ Retail Recovery Across America was completed a couple of weeks ago. Round two took us to five...

Recession-proofing your business Part III

(Third of three parts) By Jim Augustus Armstrong I launched Flooring Success Systems in October of 2007—right before the U.S. economy tanked. I had the task...

The industry by the numbers

OK. We can finally come up for air. Our annual statistical issue is in the can. The FCNews team has been combing through industry...

U.S. economy showing signs of recovery

(Excerpted from the ITR Economics June Trends Report) There are signs the U.S. economy is beginning to move closer to recovery following the nationwide, government-mandated...

The reasoning behind FCNews’ ‘Retail Recovery Across America’

So, like much of the world, I spent the better part of April sitting in my apartment, splitting my time between going out of...

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