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Managing stress levels in a crisis

By Lisbeth Calandrino The COVID-19 pandemic did much more than disrupt global economies and businesses all over the world. The pandemic has also taken a...

Guidance on stimulus funding

By Roman Basi The latest round of federal funding in Paycheck Protection Programs (PPP) added $310 billion into the program designed to help small businesses. If...

Ready or not, it’s back to business

By Steven Feldman America is reopening for business, state by state, county by county, with rules and restrictions seemingly varying by the mile. What’s not...

Op ed: For flooring dealers, there’s light at the end of the tunnel

By Samuel Greenberg One of my favorite words—balagan—has no real English equivalent. Loosely translated, it means a “mess.” But really, there’s a lot more to...

It’s time to get back to business

These last six or seven weeks have been an extraordinary period for everyone—not least of which because we are all just plain tired of...

The five P’s of low-cost marketing

By Jerry Levinson Back in March, I shot a “Profit Now” video segment for members of my Facebook Retail Group. In it, I discuss ways...

How to turn off a customer in 30 seconds

I was on the phone recently with my sister. She and her husband needed floors for their new house, and she had spent several...

How to leverage your digital platforms

By Lisbeth Calandrino So, you’ve finally decided to break down and hire a digital marketing company. Up until now, you’ve had a Facebook page that...

Making 60% margins the rule vs. exception

By Jim Augustus Armstrong            Norberto, a coaching client of mine, owns a new flooring dealership in the Northwestern part of the U.S. His business...

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