San Diego –DuChâteau has named Tim Ryan its first wood flooring director. In this new role, Ryan will be responsible for training the company’s sales and customer satisfaction teams about the technical aspects of DuChâteau’s wood products in support of its sales and customer service goals. He will provide guidance in product development and innovation as a member of the company’s design council, and be actively involved in claims management, quality assurance and facility oversight.
Ryan brings more than 30 years of experience in the flooring industry, with an extensive background in hardwood products. His expertise includes sales management, marketing, merchandising, manufacturing, pricing and purchasing. He is based in Arizona and reports to Jim Heaton, DuChâteau’s chief operating officer.
“Tim has extensive scientific knowledge of wood and the processes and technologies that are used to create hardwood flooring options,” Heaton said. “His design and technical expertise, and experience with successful sales and distribution channels, will be a tremendous asset as we continue to grow in existing and new markets throughout the U.S.”
Ryan previously served as managing partner of The Ryan Group, a consulting firm that provides sales and marketing services to manufacturers, distributors and installation companies in the flooring industry. His firm also worked with architectural and design firms to help supply hardwood flooring options across multiple industries and channels.
“DuChâteau is an established leader in the wood flooring industry with impressive plans to continue its growth,” Ryan said. “I look forward to working with the leadership team to develop and market unique products that continue to differentiate the company and exceed customer expectations in support of this vision.”