Tuscaloosa, Ala.—RFMS established b2b connectivity with 52 flooring vendors as of May 1, 2021. The system is designed to allow nearly 900 RFMS clients to connect with many key b2b enabled mills, distributors and tile companies to access product catalogs, invoices, purchase orders, ship notices and web services, according to the company.
RFMS said it is a charter member of the Floor Covering Business to Business Association (fcb2b) and is the first software company to become certified for all b2b transactions. The company said it has been serving on many committees to help map the course for new standards and innovations in b2b technology.
Web services is one of the newest innovations that is available to all b2b clients, RFMS said. It is designed for a dealer to access a real time stock check, related items check, price check and order status check directly from RFMS core or its mobile app to a vendor. According to RFMS, vendors send back the web service response in seconds, thus keeping the client from calling customer service or having to login into each vendor’s website to view the information.
The company said it continually invests in improving its software capabilities. One of the newest features is the addition of a b2b document processing service that maintains a seamless and stable connection between the vendor and the dealer, according to RFMS. It requires minimal client interface and works in the background to retrieve B2B catalogs, invoices, PO updates and ship notices, the company said. The service is supported by the company’s B2B Help Desk. Help desk calls are quickly answered and training, user guides and online webinars are always available, RFMS added.