Dalton—The World Floor Covering Association (WFCA) released a new “Tuesday Tips” this week. In the series, WFCA experts presents short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance of being 1% better than your competition.
In this week’s Tuesday Tips, Steve Abernathy, CFO of the WFCA, discusses creating a budget and utilizing it to benchmark your business as a great way to help your business be more efficient.