November 12/19, 2018: Volume 34, Issue 11Â
By Tom Jennings
It is a reality that most local, independent businesses are constantly being pressured by large mass...
October 29/November 5, 2018: Volume 34, Issue 10
By Tom Jennings
Frequent readers of this column will recognize I am constantly harping the point that there...
October 15/22, 2018: Volume 34, Issue 9
By Tom Jennings
Recently while having lunch at a nice restaurant, I observed an example that everyone in management...
September 17/24, 2018: Volume 34, Issue 7
By Tom Jennings
In the early 1990s, my firm was among several dealers asked to monitor all installation-related interactions...
September 3/10, 2018: Volume 34, Issue 6
By Tom Jennings
I was recently coaching a group of retail salespeople who were new to the flooring industry....
August 6/13, 2018: Volume 34, Issue 4
By Tom Jennings
It was recently announced that Sears is closing another group of underperforming stores, including one not...
