Tag "employees"

Mohawk Industries makes rank on Training’s elite list

Calhoun, Ga.—Mohawk Industries once again took top honors on the 18th annual Training magazine “Top 125” list, placing 47th alongside some of the United States’ most highly regarded businesses. Other organizations on the list include Edward Jones, CVS Health, Walmart, U.S. Postal Service, La Quinta Holdings and Best Buy. This marks the 12th consecutive year Mohawk has earned a spot in the “Top 125” rankings compiled by the leading publication for learning and development professionals. The 2018

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    Al’s column: How to better manage lead generation

Al’s column: How to better manage lead generation

February 5/12, 2018: Volume 33, Issue 17 By Jason Goldberg  (First of two parts) It stands to reason that more leads will result in more sales for your company, right? Not so fast. Leads only convert into dollars when they are properly managed by your salespeople, managers and marketing team. Many flooring retailers make the mistake of thinking lead generation is the key to success, so they invest thousands of

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    Investing in RSAs pays dividends

Investing in RSAs pays dividends

January 22/29, 2018: Volume 33, Issue 6 By K.J. Quinn   Let’s say you are a floor covering store owner and your business is running smoothly. The latest advertising campaign is reeling in customers and sales are holding steady, if not thriving. Then, your top salesperson quits. After trying in vain to talk him out of leaving, you quickly write up a help wanted ad and place it online and/or

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    IC vs. employee update: As enforcement heats up, flooring dealers need to be vigilant

IC vs. employee update: As enforcement heats up, flooring dealers need to be vigilant

January 22/29, 2018: Volume 33, Issue 6 By Ken Ryan   The debate over the misclassification of employees—treating them as independent contractors instead of employees—became a hot-button issue during the Obama administration after the U.S. Department of Labor (DOL) issued new guidance that potentially put some flooring dealers at risk for the way they use subcontractor installers. Fast forward to 2018 and a Republican administration and GOP-led Congress are calling

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    Tried-and-true interview techniques to pick the right person for the job

Tried-and-true interview techniques to pick the right person for the job

January 22/29, 2018: Volume 33, Issue 6 By Reginald Tucker   Finding the right employee for your business—whether you’re looking to bring on new salespeople, installers or even managers—can be a challenging, time-consuming task. First, there’s the creation and posting of the job listing. (Or perhaps you’ve decided to recruit via the networking route.) Then there’s the screening process, scheduling of interviews and, ultimately, the actual hiring and onboarding phase.

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Al’s column: The importance of employee retention

November 27-December 11, 2017: Volume 32, Issue 13 By Lisbeth Calandrino   A friend of mine was recently fired for having a side business that was in competition with his employer’s. He had developed a reviews-based platform for businesses, but he never took any of his employer’s customers. It was developed simply to have an extra source of income. Does this sound familiar? Early on, he spoke to his boss

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    National Floorcovering Alliance: Spirited discussions on thorny issues set the tone

National Floorcovering Alliance: Spirited discussions on thorny issues set the tone

October 23/30, 2017: Volume 32, Issue 10 By Steven Feldman   Newport, R.I.—The National Floorcovering Alliance (NFA) is 42 retailers and 256 storefronts strong, representing a collective $1.1 billion in annual sales. But the issues these dealers face every day are no different than every other flooring retailer; in fact, it can be argued that their sheer size creates an even greater depth of challenge than most. The key topics

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    Armstrong Flooring supports Lancaster Day of Caring with largest employee team

Armstrong Flooring supports Lancaster Day of Caring with largest employee team

Lancaster, Pa.—More than 220 Armstrong Flooring employees and their family members volunteered for service projects during the annual Day of Caring sponsored by United Way of Lancaster County. The Armstrong Flooring team was the largest group of volunteers from a single business at the event on Sept. 8 and 9. The Armstrong Flooring group volunteered at 11 nonprofit organizations, including a children’s museum, a school, an animal shelter, parks and service

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WFCA presents winners of 2017 Gold Standard Awards

Dalton—World Floor Covering Association (WFCA) announced the annual winners of its Gold Standard Award which recognizes stores that have created an outstanding consumer retail experience. In the category including retailers with sales over $10-million, Sergenian’s Floor Covering based in Madison, Wis. took home the honors. In the under $10-million category, Classique Floors & Tile based in Portland, Ore. was recognized. Sergenian’s Floor Covering received a choice of one of the

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Shaw Industries named to Training magazine’s Top 125 list for 13th consecutive year

Dalton–As a result of the company’s stellar training and workforce development programs, Shaw Industries Group, Inc. (Shaw) has been recognized by Training magazine as a “Training Top 125” company for 2017. This recognition marks Shaw’s 13th consecutive year on the list. “We are extremely proud of our strong heritage of offering education and training to help associates and customers unleash greatness and reach their full potential,” stated Danny Crutchfield, Shaw’s

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    Best practices put retailers in position to win

Best practices put retailers in position to win

January 2/9, 2017: Volume 31, Number 15 By Carena Tachtchouk There are many components that go into a successful retail floor covering business. First and foremost, you need the right combination of in-demand products and a skilled workforce to sell, install and service those products. However, there are countless other aspects that go into maintaining a successful retail operation. For owners like Barbara Clements of Al’s Carpet, Flooring & Design

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    Investigation: The perils of misclassifying employees as ICs

Investigation: The perils of misclassifying employees as ICs

January 2/9, 2017: Volume 31, Number 15 By Ken Ryan In August 2016, an Overland Park, Kan., flooring retailer was found guilty of misclassifying its installers as independent contractors (ICS) and was forced to pay 22 workers a total of $159,144—$79,572 in back wages plus an equal amount in liquidated damages—following a U.S. Department of Labor (DOL) Wage and Hour Division investigation. The division ruled Uni Floor violated overtime and

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Dear David: Weeding out the rotten apples in the workplace

October 10/17, 2016: Volume 31, Number 9 By David Romano Dear David: The very first week I hired my “rotten apple” I knew it wasn’t going to work out. I was so enamored with what she could do for me that I lost sight of what she could do to me. After nearly 13 months of declining performance and increased negativity, I finally decided to let her go. On her

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Floor Covering News

Press Release

Swiff-Train names Shane Calloway president, CEO

Houston, Texas – Swiff-Train has promoted Shane Calloway to the position of president and CEO, effective May 21. In his new capacity, Calloway will assume responsibilities of all key functions

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NTCA names winners of Five Star Contractor Project of the Year

Atlanta—The National Tile Contractors Association (NTCA) named the winners of its sixth annual NTCA Five Star Contractor Project of the Year Awards at Coverings 2018 here.  NTCA’s Five Star Contractor

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Crossville names Shelby Ferriter as Common Thread for the Cure contest winner

Crossville, Tenn.— Crossville Inc. has named Shelby Ferriter as creator of the winning design for the company’s biennial Common Thread for the Cure scarf design contest. Ferriter’s scarf concept, one

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