Manchester, N.H.—Carpet One Floor & Home launched its redesigned website with a customer-centric focus. The updated, interactive platform houses new and engaging content to create a customer experience that’s equally inspiring and informative. Designed to engage customers along the path to purchase, the site features new tools and resources to help a customer navigate from the first steps of gathering inspiration to the final steps of installation.
New tools featured on the Carpet One Floor & Home’s site include:
- SelectAFloor Finder – A quiz that helps customers curate flooring choices based upon their personal preferences and lifestyle.
- The Compare Tool – Offers customers a side-by-side comparison of flooring categories, along with a detailed comparison between individual products from within the same category.
- The Flooring Guide – A comprehensive collection of the most relevant questions and answers related to all facets of flooring.
- Room Visualizer – Allows users to upload an image from within their home and virtually try on different flooring products.
The new site also hosts an updated inspiration section that offers ideas and inspiration relevant to all aspects of interior design. Customers can search by room or design style through regularly updated collections of inspiring interiors, helpful articles and exclusive designer videos.
In addition, the platform allows customers to save, manage and share content. By registering for free, customers gain access to My Boards, a new feature that allows them to ‘favorite’ content found throughout the site including products, images, SelectAFloor Finder results, blog posts and more.
Customers are encouraged to explore the redesigned site and sign up for a Carpet One Floor & Home account to start taking advantage of the interactive, new features.