South Jordan, Utah—QFloors introduced a new credit card processing product called QProPay. Available to all QFloors customers, the in-house product is controlled entirely by QFloors, which is intended for flooring retailers to get transparent processing statements without hidden costs or junk fees.
QFloors said it will also set the pricing. In a video announcement, Chad Ogden, president and CEO of QFloors, promised to meet or beat customers’ current rates in almost every case as well as lock in prices, so long as sales stay consistent.
Ogden said the credit card processing industry isn’t always transparent and processing fees can vary widely from retailer to retailer. “Our customers don’t know who they can and can’t trust in the credit card industry,” he said. “They need somebody they know who is going to treat them fairly and give them a good product.”
QProPay is designed to have an easy setup and usage thanks to its advanced integration with QFloors software. Helpful features include automatic entry into QFloors, integrated card values and tokenization, customer account tokenization, sample checkout tokenization and added security for phone transactions. Thanks to plug-and-play technology, setting up terminals is expected to take just 15 minutes. QFloors said it will also provide QProPay customers with a short training video to help sales staff get acclimated to the tool.
Being that everything is run by QFloors, the company said all support needs will come directly to the company. “Now, you only have one company to call for any issue that you may have with pricing, technical issues or training,” Ogden said. “The better news is it’s QFloors support you would be calling. You know who we are, you know that we’re going to answer that phone and you know we’re going to help you out.”