Louisville Tile sets foundation for growth

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Louisville Tile
Matthew Saltzman, CEO, and Crosby Hall, EVP corporate resources, of Louisville Tile.

Louisville, Ky.—Since 1955, Louisville Tile, a family-owned business, has been providing state-of-the-art ceramic tile and setting materials to both residential and commercial customers. The company has grown to 13 locations in five states: Kentucky, Ohio, Indiana, Michigan and Tennessee. According to the company, its “gold standard reputation” has been earned by striving to promote from within and doing so while establishing a family-like environment cemented with a caring culture.

“Louisville Tile has a tremendous pedigree and 67-year history that we’re extremely proud of,” said Matthew Saltzman, CEO, Louisville Tile. “It is that bedrock foundation which will allow our business to evolve and meet the unique challenges of the post-pandemic economy as the industry leader.”

Saltzman also said the firm has professionalized the company’s executive management team by promoting several internal team members. Among the additions to the executive team are Matthew Saltzman, CEO; Walter “Dub” Newell, CFO; Adam Beck, COO; Crosby Hall, executive vice president of corporate resources; and Don Kincaid, senior vice president of sales.

The company said it has committed capital to infrastructure investments that will provide the foundation for growth. “Over the last year, we’ve made major investments in business systems and processes,” Saltzman said. “For example, we’ve partnered with Salesforce per a significant investment to build a backbone technology system allowing us to provide a world-class customer experience. We clearly understand that growth requires investment, and the family is committed to invest whenever and for whatever is required to provide ROI to our customers, clients, vendors and family shareholders.”

Hall, the granddaughter of the firm’s founder, Jud Wilcox, as well as an owner and board member, noted that the company knows it must evolve in order to move ahead and maintain its status as an independent, family-owned company. “That’s why this past year we undertook a major initiative to establish the next generation leadership from within our existing employee base and formed a senior management team,” she said. “This team is being groomed by, and reports to, the executive leadership team. Those individuals who have been promoted to the senior management team are the future of Louisville Tile. The investments we are making today will provide them with the ability to manage and run the business for the family in the future.”

Saltzman said the company’s future is bright due to the talent that it has empowered internally and added externally. “We have created a winning culture,” Saltzman said. “The processes being created to leverage the technology we are investing in, will position us to dominate our markets long into the future.”

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