Retailers React: What segment of your business is showing promise?

HomeFeatured PostRetailers React: What segment of your business is showing promise?

customer concernEvery two weeks, FCNews seeks out flooring retailers across the country to offer their advice on hot topics of the day. This week, we asked: What segment of your business is showing promise?

Here are their responses:

“Residential replacement and Main Street commercial have been two very active categories for us this year. We continue to see growth in these categories and look forward to continuing this upward projection by nurturing this growth.”

—Carlton Billingsley

Floors and More

Benton, Ark.

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“High-end residential flips and remodels are performing the strongest, as these clients are less sensitive to interest rates and broader economic pressures. Restoration projects are also steady, since the work is non-discretionary and must move forward regardless of market conditions.”

—Elise Lefebvre

ProSource Wholesale

Tempe, Ariz.

“Main Street commercial and our negotiated Contract business has remained strong during the first quarter. Our high-end builder business is remaining strong—and our retail/remodel replacement business is about even with last year—but affordability is a major concern.”

—Pete Rubando

Giant Floor

Scranton, Pa.

“Retail is growing in Chicagoland. The city’s appeal to young professionals (Gen Z) brings a demographic that prioritizes urban living and experience-driven retail.”

—Kevin Rose

Carpetland USA

Dixon, Ill.

“We seem to be doing more high-end residential work than in the past few years. What we are seeing is that people with money in the bank—not borrowed—are spending more of these dollars on flooring.”

—Chris Kemp

Kemp’s Dalton West Flooring

Newnan, Ga.

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April 6, 2026

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