Install unveils Warranty & Certified Contractor program

Home News Install unveils Warranty & Certified Contractor program

From left: INSTALL director John McGrath; Michel Vermette, SVP, International & Commercial, Mohawk Industries, and Leonard Zmijewski, president, Mr. David’s International Flooring.

The new Install Warranty & Certified Contractor program was launched at a news conference held last week at the annual NeoCon expo in Chicago.

Mohawk Industries’ Michel Vermette, senior vice president of International & Commercial, and Leonard Zmijewski, president of Mr. David’s International Flooring, joined John McGrath, Install director, and members of the Instsall Labor-Management Committee to formally announce the program.

Effective immediately, Install guarantees the work of its Certified Contractors. The warranty covers commercial and residential installations of carpet, resilient and hardwood. Industries served include healthcare, education, hospitality, retail, residential, and many more.

“This warranty is the first of its kind in the floorcovering industry,” McGrath said. “It is a third-party additional guarantee provided by the Install Committee. Only the best capitalized, most professional contractors in North America achieve the status of being an Install Certified Contractor – and therefore qualify to carry the Warranty on Labor.”

Vermette contended improperly installed floor coverings are one of the biggest complaints in construction. “The Install Warranty on labor combined with the Certified Contractor program will mitigate this major disruption for end users and the A&D community. The best product in the world is only as good as its installation. Mohawk believes this warranty program will minimize disruptions for end users, increase performance of the project life cycle and create higher customer satisfaction.”

Zmijewski said he views the warranty as a promise. “I already assure customers that flooring installed by my crews will not fail. Now, customers not only have my word, but also an additional, value-added warranty to back it up.”

McGrath explained that the most important ingredient to becoming an Install Certified Contractor is employing only mechanics that have current Install Certifications. The Install Certification was created to identify the most dependable and skilled installers.

A new link on the company’s website pointing visitors to a directory of Install Certified Contractors was also introduced. Geographic regions and market segment specialties promote install Certified Contractors. That directory can be accessed via

Must Read

Invista’s Antron nylon cited in Starnet Design Awards

Kennesaw, Ga.—Invista recognized the winners of the 22nd annual Starnet Design Awards that used carpets constructed of Antron nylon fiber in their installations. The following...

CM Services forges partnership with FCICA

Glen Ellyn, Ill.—CM Services has formed a partnership with the Floor Covering Installation Contractors Association (FCICA) to provide full-service association management services. Catherine Church, CM...

Stainmaster Home Studio to debut at NFM Kansas City location

  Kennesaw, Ga.—Invista’s Stainmaster brand and Nebraska Furniture Mart have announced the launch of the Stainmaster Home Studio at NFM’s Kansas City location. Promising a...

Hannover Fairs USA postpones Domotex USA 2021

Chicago—Hannover Fairs USA (HFUSA), the organizer of Domotex USA, has decided to postpone its 2021 trade show, which was scheduled for March 1-3. The...

NFA to members: The show will go on

By Steven Feldman Cincinnati—Leaders lead, and the National Floorcovering Alliance (NFA) is a prime example. Thanks to the group’s desire to move this industry forward,...

Indusparquet adds Murphy to U.S. team

Miami, Fla.—Indusparquet, a leading manufacturer of Brazilian premium hardwood flooring, has added Jessica Murphy to its U.S. sales and marketing team as the company’s...