Dalton—The World Floor Covering Association (WFCA) released a new “Tuesday Tips” this week. In the series, WFCA experts presents short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance of being 1% better than your competition.
In this week’s “Tuesday Tips,” Jeff King of Jones Walker, general counsel for the WFCA, talks about the group’s national, state and local efforts and how you can use the collective power of the WFCA to impact your business.