Dalton—World Floor Covering Association (WFCA) welcomed Josh Young to the team as its engagement specialist, a newly established position within the organization.
Young joined WFCA to strengthen relationships with its existing 10,000-plus members to better understand their needs and to increase engagement and participation within the association and its programs, according to the group. In addition, WFCA said he will foster communications with vendors and suppliers and explore ways to expand WFCA’s offerings based upon the communities’ needs.
Young brings more than 16 years of experience in the flooring industry with him and has an extensive background in business development and customer relations.
“Because of the significant growth of membership, we established this position to ensure our members continue to come first,” said Freida Staten, vice president of marketing, communications and membership. “Josh’s background of providing superior service to customers and clients will be incredibly valuable to help us elevate our membership engagement and value.”