(Second of two parts)
By Jim Augustus Armstrong
In part one, I made the point that mediocre service is rampant across most industries, retail flooring included....
By Jim Augustus Armstrong
The last several installments have been dedicated to equipping you with proven strategies to recession-proof your dealership and come back strong...
(Third of three parts)
By Jim Augustus Armstrong
I launched Flooring Success Systems in October of 2007—right before the U.S. economy tanked. I had the task...
By Jim Augustus Armstrong          Â
Norberto, a coaching client of mine, owns a new flooring dealership in the Northwestern part of the U.S. His business...
By Jim Augustus Armstrong
With so many brick-and-mortar retail stores temporarily closed due to COVID-19, retailers are exploring different ways to stay top of mind...